We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Due to the nature of our products, items can only be returned if they are unopened, in their original vacuum-sealed packaging, and in the same condition that you received them.
Please note that all products are sold strictly for laboratory research purposes. We do not accept returns based on personal use or unauthorized applications.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item.
We will notify you once we've received and inspected your return. If approved, you'll be automatically refunded on your original payment method within 7-10 business days.
Contact us at [email protected] or +86 18037169927